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Transparency

Cookie Policy

Understand how cookies and local session storage ensure authenticated portal security and smooth site navigation.

Effective Date: September 2026

1. What Are Cookies?

Cookies are small encrypted data files stored in your web browser or device memory when you visit web pages. They enable services to remember authenticated sessions, language preferences, and security state across page reloads.

2. Categories of Cookies We Use

Strictly Necessary Cookies

Essential for secure authentication, CSRF token validation, and role-based portal access. These cannot be disabled in our systems.

Functional & Preference Cookies

Remember UI state such as billing toggle intervals (monthly vs. yearly), active resource tabs, and language selections.

Performance & Telemetry Cookies

Aggregated, anonymized latency and error tracking to diagnose portal performance and ensure high uptime.

3. Managing Your Cookie Preferences

You can configure your browser to block or alert you about cookies. Note that blocking essential cookies will disrupt portal authentication and ERP dashboard functionality.